Privacy Policy

LAST UPDATE : 16/ 05/ 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nayadesthelabel.com (the “Site”).

Personal data refers to information about an identifiable individual. We collect and process personal data solely for the purpose of providing our Services and communicating with you in compliance with the GDPR. We only collect personal data that is necessary, relevant, and limited to the purposes for which it is processed. By registering on the Site, you authorize us to process your personal data in accordance with our policies. If you disagree, please refrain from using the Site or Services.

We collect your personal data when you browse the Site, engage in activities that involve personal data (e.g., creating an account, making online payments), or contact us. We use your personal data to facilitate the operation and management of the Site Services, respond to your requests, improve our Services, and customize them to your preferences.

If you opt-in to receive emails and messages during account creation, you will receive promotional communications based on the personal information you provided. You are free to withdraw your consent and stop receiving these communications at any time by unsubscribing.

1/ Creation of account

To access certain Services, you need to create an Account. As per the General Terms and Conditions, during the Account creation process, you will be prompted to provide specific personal information, including your first and last names, postal address, email address, and telephone number.

1.1 Payment

For certain Services that require payment, we may utilize external service providers to facilitate the payment process. These providers may collect personal data to ensure proper functioning of the services, including processing payments via credit card or other payment methods, as well as delivering products or services, if applicable.

To complete your purchase, you will need to provide billing information and payment details, such as credit card number, expiration date, security code, and cardholder name for credit card payments.

We retain payment details and purchase information, which may be stored on our systems or by the external service provider. This retention is for internal purposes, including accounting, compliance, and legal requirements, as outlined in paragraph 5 of this Policy.

1.2 Joining our Newsletter:

During the Account creation process, you have the option to provide your consent to receive newsletters from us, which may include updates, new products, services, and promotions related to the Services.

Alternatively, you can directly consent to receiving newsletters by entering your email address in the designated areas on the Site.

Regardless of the method of consent, you have the right to withdraw your consent to receive newsletters at any time, without incurring any charges. The conditions for withdrawing consent are outlined in paragraph 6 of the Charter.

1.3 Contacts

To address your requests to our Customer Service Department and verify your information, we may utilize your first and last name, email address, and telephone number.

2/ How do we protect your personal data?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

It's important to note that while we take extensive precautions, no security measure is entirely foolproof, and we cannot guarantee absolute security for your personal data.

Furthermore, it is your responsibility to keep your Account password confidential. Kindly keep this information confidential and avoid sharing it with others. If you are using a shared computer, remember to log out before leaving the Service to protect your privacy.

3/ Sharing with the authorities

In certain circumstances, we may be obligated to disclose your personal data to administrative or judicial authorities. This disclosure may be necessary for identifying, apprehending, or prosecuting individuals who may pose a threat to our rights, other users, or third parties. Additionally, there may be legal requirements that compel us to disclose your personal data, and we are unable to refuse such disclosures.

4/ For how long do we keep your personal data on record?

We will retain your personal data only for the duration of your registration on the Site to ensure your identification during Account login and the provision of Services.

If you decide to unsubscribe from the Site, your personal data will be deleted, except for archived records maintained for the purpose of establishing proof of rights or contracts.

In any case, we will not keep your personal data longer than necessary for the specified purposes outlined in this Charter and in compliance with applicable laws and regulations.

5/ Cookies: How do we use them?
5.1 What is a cookie?

A cookie is a text file that may be stored on a device when accessing an online service through a browser. It allows the issuer to recognize the device during subsequent visits to digital content containing cookies from the same issuer.

Cookies deposited on your device with your consent are deleted 13 months after being stored on your device.

5.2 What is the purpose of the cookies used on our Site?

The cookies we use serve the following purposes:

  • Generating statistics and measuring the usage of various elements on our Site (visited pages, content, navigation paths) to improve the Site's relevance, usability, and, if applicable, our products and services.
  • Adapting the presentation of our Site to match your device's display preferences (language, resolution, operating system, etc.).
  • Storing information related to forms you fill out on our Site (registration, account access) or the products, services, or information you select (subscription services, items in a shopping cart, etc.).
  • Allowing access to personalized and restricted areas of our Site, such as your Account, by using previously provided identifiers or data and implementing security measures (e.g., reauthentication after a certain period).

During your Site visit, cookies from social networks may also be generated, particularly through sharing buttons that collect personal data.

On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link provides more information about cookies' purpose and operation, referring you to this Charter. By continuing to navigate the Site or selecting any element on the Site (e.g., image, text, link), you accept the placement of the respective cookies on your device.

5.3 How can you control the use of cookies?

You can configure your browser software to either store cookies on your device or reject them (either systematically or based on their source). You can also set your browser to prompt you to accept or reject cookies each time before they are stored on your device.

Please note that modifying these settings may impact your Internet browsing experience and access to certain services that rely on cookies. We disclaim any responsibility for any degraded functionality of our services resulting from the refusal or deletion of necessary cookies. This includes situations where you may be unable to access content or services that require authentication or where we (or our service providers) cannot recognize your browser type, language and display settings, or the country from which your device appears to be connected to the Internet for technical compatibility purposes.

6/ What are your rights?

You have rights over your personal data, which you have provided to us through the Site. In accordance with data protection regulations, specifically Articles 15 to 22 of the GDPR, you have the right to request access to, correction, or deletion of your personal data, subject to identity verification.

Additionally, within the limits of the law, you have the right to object to or restrict the processing of your data, make decisions regarding the post-mortem fate of your data, withdraw your consent at any time, and request the portability of the personal data you have provided.

To exercise your rights, please contact our Services at Contact@nayadesthelabel.com and enclose a copy of your identification card with your request.

Additionally, if you no longer wish to receive our newsletter, you can unsubscribe by clicking on the unsubscribe link provided in each email. Alternatively, you can unsubscribe by sending a message to Contact@nayadesthelabel.com

7/ Can the Charter be revised?

We retain the right to revise the Charter at any time. Therefore, we recommend that you review it regularly. If any modifications occur, we will publish the updated version on this page and in other appropriate locations based on the nature and significance of the changes.

By continuing to use the Site after any modifications, you indicate your acceptance of the revised terms. If you disagree with any substantial changes to this Policy, it is necessary to discontinue using the Site.